Cristino Agapito Jr

Bunlo, Bocaue, Bulacan, PH 3018 · +63(999) 9624086 · cristinoagapitojr@gmail.com

I am a passionate Python/Django enthusiast dedicated to digitizing and automating tedious day-to-day tasks. With extensive experience as a Customer Service Representative and Back-Office personnel at multinational companies, I’ve gained a broad perspective on corporate operations like standardization and branching workflows. Now, I’m actively seeking to transition into a full-time tech role where I can apply my problem-solving skills and technical curiosity to build impactful solutions while continuously learning about leveraging modern technologies.

Currently, I work as an Accounting Clerk, where I continue to enhance my skills in technology and programming by tinkering with scripts and macros to improve the "quality of life" in my tasks. I have a keen interest in understanding technology in general and love exploring new tools and innovations that may have practical use cases in the future. Additionally, I enjoy tinkering with operating systems and networking, which allows me to deepen my technical knowledge.

Outside of my professional endeavors, I engage in LPG retailing at home, further honing my people skills. Let’s connect to discuss how I can leverage my technical expertise, automation skills, and corporate insights to drive innovation in your next tech project!


Experience

Hobbyist Developer

Engaged in web development using Django, a Python-based framework designed for rapid development of scalable web applications. I focus on backend development, leveraging Python to create robust features.

prototype.abutchikikz.online is what I am currently working on. It is intended to be used as a Leave Management System (LMS) for our Local Government Unit (LGU) as, currently, leave requests filings and inquiries as to how much leave credits were accumulated and used by employees are all manually being tracked. The LMS aims to automate these processes, providing employees with a user-friendly platform to file leave requests, check their leave balances, and track the status of their applications. It also includes features for HR personnel to manage leave approvals, generate reports, and maintain accurate records of leave transactions. This project is designed to improve efficiency, reduce paperwork, and minimize errors in leave management.

2019 - Present

Accounting Clerk

Municipality of Bocaue

Serves as an internal auditor to ensure accuracy in financial documentation conducting regular audits to match issued receipts with deposited amounts. Also responsible for maintaining comprehensive records for vouchers created and paid by the Local Government Unit (LGU).

Aug 2022 – Present

Chat Support Representative

Concentrix PH

Managed multiple client accounts and addressed billing inquiries through a proprietary chat platform, developing a "response flow" template that enhanced response quality and improved team performance. Consistently ranked in the top 15% of agents within the account's population for customer satisfaction

Aug 2018 – Mar 2019

Accounting Senior Assistant

Conduent PH

Oversaw accounts payable operations, effectively communicating payment details and proactively resolving issues with suppliers and stakeholders related to Purchase Orders, ensuring timely and accurate transactions.

May 2017 – Feb 2018

Credit Card Specialist

Bank of America Continuum Phils

Addressed customer concerns related to credit card accounts, including resets, replacements, fees adjustments, fraud investigations, and promotional offers.

Oct 2013 – Oct 2014

Data Analyst

Accenture PH

Provided back-office support for a US health insurance company, encoding costs and determining reimbursement eligibility. Working here was actually where i developed anstrong interest in backend processes and user interface optimization and process automations.

Feb 2012 – Jun 2013

Education

Bulacan State University

Bachelor of Science in Business Administration
Management Major
June 2007 - April 2011

Self-Directed Learning

Python and Django Programming, Cryptocurrencies, Operating Systems, Microsoft Excel, etc.
Engaged in self-directed learning through reading documentations, watching tutorials, and utilizing resources such as Google, YouTube, StackOverflow, Udemy, and GitHub to enhance my programming skills and knowledge in various tech-related topics. I also utilize AI chatbot prompting for faster information gathering.
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Tech Stacks

Web Dev & Other Programming Tools


Interests

Apart from being a hobbyist developer, I enjoy exploring a variety of topics, including technology, space exploration, psychology, and ancient history. I also have a passion for watching anime series and movies, which often inspire my creativity. In my free time, I cherish spending quality moments with my closest friends, engaging in meaningful conversations that broaden my perspective.

While I have a reserved personality and often prefer to listen than talk, I am also willing to step up and lead when necessary. Kindness, integrity, and support for others are my core values, deeply inspired by the principles instilled in me by my parents (and reflected in many anime narratives). I believe that fostering a positive environment is essential for personal and collective growth.


Notes

In an effort to promote inclusivity and reduce aesthetic biases, I have chosen not to include a photo on my resume. While I understand this may deviate from traditional norms, I am eager to connect with open-minded individuals who value skills and character over appearances.

For those interested in getting to know me better, I have included links to my social media profiles. I am active on Facebook and would be happy to connect there.

Thank you for considering my application, and I look forward to the opportunity to discuss how I can contribute to your team!